Privacy Policy
This policy explains how Hope Connection Therapy Company, PLLC handles information connected with this public website.
Last updated: August 19, 2026
Requesting an appointment through SimplePractice
This website does not collect appointment-request information directly. The "Request an Appointment" link for new clients, and the scheduling links for current clients, take you to Hope Connection's SimplePractice page — an external site operated by SimplePractice, not by this website. Information you submit there, such as your name, contact information, and appointment preferences, is collected directly by SimplePractice and governed by SimplePractice's own privacy policy, linked below. Hope Connection uses SimplePractice for scheduling, paperwork, and client records, and may use Spruce for practice communication.
Please do not submit diagnoses, treatment history, insurance identification numbers, detailed symptoms, safety concerns, or other protected health information by phone, text, or email.
Correction and deletion requests
To correct or delete information submitted through SimplePractice's scheduling page, please contact Hope Connection directly or use SimplePractice's own privacy tools where available. For anything shared with Hope Connection by phone, text, or email, you may ask Hope Connection to correct or delete its copy by emailing charity@hopeconnection.net. A request may be limited when retention is required by law or when the information has already been moved into a clinical or administrative record governed by a different retention requirement.
Analytics, fonts, and technical information
This website does not currently use Google Analytics, advertising pixels, or behavioral advertising tools. The website host may process standard technical logs under its own settings and policies. The site loads fonts from Google Fonts, so Google may receive technical request information such as an IP address and browser details when those fonts load.
Cookies and external links
Hope Connection does not intentionally place advertising cookies. Third-party services and websites may use their own cookies or similar technologies and are governed by their own privacy policies.
Children and teen services
The website is not directed to children under age 13. Hope Connection provides services to teens age 13 and older. A parent or legal guardian should request the initial appointment or reach out on behalf of a minor when appropriate.
Clinical privacy notices
This website policy describes public website practices. It does not replace any Notice of Privacy Practices, informed-consent document, or explanation of therapy confidentiality provided during intake.
Contact Hope Connection about privacy
Questions may be directed to charity@hopeconnection.net, by calling the office at (850) 739-2812, or by mail at 219 Delta Court, Unit B, Tallahassee, FL 32303.